Documentation, guides, FAQs, and product updates for the SunShare CRM and Customer Portal — everything you need to get the most out of the platform.
New to SunShare? Onboard quickly with the essentials for both the CRM and the Portal.
What SunShare is and how the platform works.
A tour of the CRM for teams and partners.
A tour of the customer-facing portal.
Sign in and verify your account for the first time.
Complete your profile and initial configuration.
Understand access levels across your organization.
Feature-by-feature documentation for each product.
Quick answers to the most common questions across both applications.
Signing in, sessions, and account access.
Recover or change your password securely.
From application to activation, step by step.
Bills, payment methods, and rate questions.
Everything else about using SunShare.
Stay informed about what's new, improved, and fixed across the platform.
Can't find what you're looking for? Our Philippine-based team is here to help.
Reach our support team directly — we're happy to walk you through anything on the CRM or Portal.